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Terms & Conditions

SHIPPING
For exact shipping and your country's availability within or outside the EU please choose destination at check out. We do not ship to all locations worldwide.

DELIVERY
Your order is shipped from us every thursday morning. 

Delivery time within the EU is 2-4 days, outside of the EU 2-6 days. 
If you have any questions regarding shipping, please contact us at 
[email protected].

SAFE PAYMENT
Payment is done by credit card and we don’t apply any credit card fees. 
We accept Visa and Mastercard and guarantee a safe payment through our partner Dibs.

RETURNS
We apply a 14 days right of return policy. Returned items must be and in original packing. 
We do not take responsibility for shipping costs. Always include order-ID with your returned item. 

If you have received a defect or an incorrect item we will replace it as soon as we possibly can and they may be returned to us at our expense together with your order-ID. 

You will find your order-ID in your order confirmation received at the time your order was made.

No returns available on sales items.  

SEND RETURNS TO
Mina Shoes Stockholm
Forsbackagatan 3
SE-12343 Farsta
Sweden